Book with confidence

If it’s not possible to leave for your trip due to Covid restrictions, no worries! We’ll refund 100% of your reservation.

If you have a trip coming up and it becomes impossible to leave due to rules that prevent access to the country of your trip, we’ll refund you 100%.

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Full refund
If you can’t leave for your trip due to UK law or local law.
  • The introduction of a UK regulation that prevents travel abroad.
  • Quarantine requirements on arrival at your destination and/or on return to the UK.
  • Your destination country restricts travel and is no longer accepting UK citizen. If you still have Covid related questions, review our comprehensive FAQs here.
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You are protected if you get Covid
And send us proof of the positive test result impacting your travel.
  • If you test positive for coronavirus (COVID-19) just before your departure date and you’re unable to travel, don't worry, you have options!
  • You can either choose a new departure date for the same destination or for a new destination with the same trip value. If you still have Covid related questions, review our comprehensive FAQs here.
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Cancellation option
If you cancel for any reason, we will refund you up to 100% of the tour depending on the timeline.
  • If you select the Cancellation Option during the check-out process, you have the security of receiving up to 100% of the amount, in line with the terms and conditions described here.
  • The Cancellation Option is currently free for every trip 'cause we know times are uncertain! Just add it to your basket at check-out.

We’re ATOL, ABTA and ATTA members

It means that we got you covered. In every possible way.

What is ABTA?

ABTA is The Association of British Travel Agents, which offers financial and legal protection. Legal protection means that the company is "making sure that you get the holiday you paid for".

What is ATOL?

ATOL stands for Air Travel Organisers License and is both a license to sell flights and a financial protection scheme for customers. This means that with this licence we want to be able to sell flights and tours, since we have several tours with internal flights, like Patagonia 360°, Tanzania or Indonesia.

What is ATTA?

WeRoad is a member of ATTA, the Adventure Travel Tourism Association, a community of almost 800 worldwide members, founded with the mission of promoting sustainable, responsible adventure tourism, which focuses on protecting natural and human resources in its entire scope of action.