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Terms and Conditions

Users who use the Services offered by WeRoad declare that they know and agree to these general terms and conditions. These Terms only govern the use of WeRoad and related Services; in any case, the purchase of Package Tours remains governed by the Terms of Sale (available for consultation at the following link:, which are considered here to be fully recalled.

Owner of WeRoad and its Services

WeRoad UK LTD.

W1F 0JL, Ingestre Place, Ingestre Court


United Kingdom

Paid-in share capital: 40,000 £

Company Reg. 13313382

[email protected]


This document constitutes a legal agreement between you, “The User”, and the company that manages WeRoad and governs your use of the website and, in any case, the use of the Services provided. "Legal Agreement" means that the terms of such agreement, once accepted by you, are binding on you. For simplicity, "User", "you", "your" and similar terms, both singular and plural, refer to you, the User. "WeRoad  S.r.l.", "we", "our" and similar terms refer to the company that owns and operates  WeRoad. "WeRoad" refers to this site. " Services" means the features and features you can use through  WeRoad. "Contract" refers to this document. The conclusion of the Contract takes place in english.

Other definitions can be found in the "Definitions" section at the bottom of this Agreement.

Transfer of the contract

The Data Controller reserves the right to transfer, surrender, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the rights of the User provided here forth are not affected. You may not cede or transfer in any way your rights or obligations under the Terms without the written permission of the Data Controller.

In this particular case, the sale of the tour packages will be concluded by the Users with the Italian company WeRoad S.r.l, pending the obtaining of the ATOL license by the English company WeRoad UK Ltd. Once the license has been obtained, with the acceptance at the time of purchase of these terms and conditions, WeRoad Srl will have the right to transfer the contracts and services concluded to WeRoad UK Ltd., without the User's rights being affected in any way.

Acceptance of the Contract

In order to use the Services, you must carefully read and accept the Agreement by clicking on the specific acceptance button. If you do not accept the Agreement, you will not be able to use the Services.

About WeRoad

WeRoad is a site dedicated to the presentation and purchase of organized trips and allows Users to:

  • check the destinations and dates available with reference to the trips presented by the Owner on WeRoad;

  • submit contact requests to the Data Controller to receive more information on the trips presented;

  • configure your Tourist Package by selecting the services to your liking;

  • to conclude the purchase of a Tourist Package.

The features provided by WeRoad and subject to registration are reserved for Users over the age of 18.

Registration, WeRoad Content and Prohibited Use Registration

You are not required to register in order to explore and use WeRoad.

However, in order to access certain features such as, but not limited to, subscription to the newsletter, calculation of the cost of the Tourist Package of preference, purchase of the Tourist Package, the User must fill in the forms present therein by communicating to the Data Controller, in a complete, truthful and correct way, the required data requested, accepting in full the Privacy Policy and the Terms. If you want to know more details about why we ask for such data and the use we make of it, see WeRoad's

Canceling and closing the User account

Registered Users may deactivate their accounts, request their cancellation or stop using the Service at any time, through the WeRoad interface or by contacting the Data Controller directly. With the cancellation of the account, you will only be able to visit  WeRoad  but will not have access to the additional features that require registration. The Data Controller reserves the right to suspend or cancel your account at any time and without notice if you believe that: (i) you have violated the Agreement; and/or (ii) access to or use of the Services may cause harm to the Data Controller, other Users or third parties; and/or (iii) your use of WeRoad may result in a violation of applicable law or regulations and/or (iv) in the event of investigations conducted as a result of legal action or for the involvement of the public authority (v) the account is deemed by the Data Controller, for its sole discretion and for any reason, inappropriate or offensive or in violation of the Agreement.

Contents available on WeRoad

The contents available on WeRoad are protected by copyright law and other international laws and treaties aimed at protecting intellectual property rights and, unless otherwise specified, their use is permitted to Users only within the limits specified in this clause.

The Data Controller grants you, for the duration of the Agreement, a personal license, non-transferable and non-exclusive, for exclusive personal and never commercial purposes and limited to the device in use by you for the use of such content. Therefore, it is expressly forbidden for you to copy and/or download and/or share (if not within the limits described below), modify, publish, transmit, sell, sub-license, process, transfer/transfer to third parties or create works derived in any way from the content, including from third parties, available on WeRoad, nor allow third parties to do so through you or your device, even without your knowledge.

Where expressly stated on WeRoad, you may, for your personal use only, be authorized to download and/or copy and/or share certain content made available on WeRoad, provided that you faithfully report all copyright claims and other information provided by the Data Controller.

Contents provided by Users

Users are responsible for their own and third-party content they share on WeRoad, either by uploading, inserting content, or in any other way. Users take the Data Controller out of all responsibility in relation to the unlawful dissemination of third-party content or the use of WeRoad, in ways contrary to the law.

The Data Controller does not exercise any kind of moderation of the content published by you or third parties but may decide to stop or suspend the display of such content in the event that: (i) complaints from other Users are received; (ii) receives a report of infringement of intellectual property rights; (iii) considers that it should do so with a view to, or as a result of, legal action; (iv) such action is requested by the public authority; or (v) believes that such content, while remaining accessible through WeRoad, could put at risk users, third parties, the availability of the Service and/or the Owner himself.

Rights to content provided by Users

By sending, publishing or viewing content on or through WeRoad, you grant the Data Controller a license without territorial limits, non-exclusive, free of charge and with the right of sublicence, for use, copying, reproduction, processing, adaptation, modification, publication, transmission, display and distribution of such content with any media or distribution method currently available or developed thereafter.

Contents provided by third parties

The Data Controller does not make any prior moderation on the content or links provided by third parties shown on WeRoad. The Data Controller is not responsible for such content and its accessibility.

Services provided by third parties

You may use services or content included in WeRoad provided by third parties, but must first have seen the terms and conditions of such third parties and accepted them. Under no circumstances may the Data Controller be held responsible in relation to the proper functioning or availability, or both, of services provided by third parties.

Use not allowed 

The Service must be used in accordance with the Terms.

Users cannot:

  • reverse engineer, decompile,  disassemble, modify, or create derivative jobs based on  WeRoad or any portion of it;

  • circumvent the computer systems used by WeRoad  or its licensees to protect content accessible through it;

  • copy, store, modify, change, prepare derivative work or alter in any way any of the content provided by WeRoad;

  • use any robot, spider, search application and/or site retrieval application, or any other device, process or automatic means to access, retrieve, scrap or index  any portion of  WeRoad  or its contents;

  • rent, fire or sub-fire  WeRoad;

  • defame, offend, harass, implement threatening practices, threaten or otherwise violate the rights (such as the right to privacy and advertising) of others;

  • disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;

  • unlawfully appropriate the account in use by another User;

  • register or use the Service in order to approach Users to promote, sell or advertise in any way products or services of any kind through WeRoad;

  • use WeRoad in any other improper way that violates these Terms.

Purchase procedure and user rights

Calculation of the estimate

Through WeRoad the User can estimate the cost of the Tourist Package of his interest simply by accessing the appropriate section on  WeRoad.

The estimate resulting from this procedure has a mere indicative value of the cost of the trip and is calculated on the basis of the data provided by the Tour Operator that may vary, even significantly, depending on the customizations and options chosen by the User.

Under no circumstances shall the quote be binding or of a legal agreement and shall be treated as an option that WeRoad offers to facilitate Users to orient themselves among the various options provided.

For more information, the User is however requested to contact the Data Controller at the contacts indicated in the Terms.

Purchase of the Tourist Package

Through the appropriate section on WeRoad,  you can create, customize and purchase your own Tourist Package for yourself and your group.

The User must select among the options offered those to his liking and, thus, create his own Tourist Package and check out after carefully verifying, and possibly modified, the information contained in the order summary.

The User will have 48 hours to modify the information, after which, it will no longer be possible to act on the data relating to the reservation. WeRoad reserves the right, after the aforementioned time frame, to find any anomalies and/or attempts to enter untruthful data with respect to any of the travelers included in the booking, to retain as a penalty the amounts already paid.

The order is placed by confirming the same and is subject to the payment of the price, taxes and expenses indicated in the order summary form. The conclusion of the online purchase process constitutes a subscription of the purchase proposal in accordance with the Terms of Sale.

The conclusion of the contract takes place at the time of sending the Order Confirmation by the Data Controller to the email address provided by the User.

The Owner reserves the right to cancel or modify an order placed on WeRoad by notifying the User, at the email address associated with the purchase, by the date established for the beginning of the provision of the services included in the Tourist Package, any modification or unavailability of one or more of the services associated with his Tourist Package or of the entire Tourist Package purchased. If the Tourist Package is cancelled or the User does not accept the changes, giving notice of them with the times and in the manner referred to in the Terms of Sale, the Owner will refund, where provided, the price already paid by the User in the manner provided for in the Terms of Sale.

Any modification of the Tourist Package after the start date of the provision of the services provided for therein is governed by the Terms of Sale.

In any case, the sale of the Tourist Packages presented on WeRoad  is also subject to the terms and conditions of sale, which are available for consultation at the following link (general conditions), and which the User is also obliged to read and accept.

Payment methods

WeRoad uses third-party payment processing tools and does not come into contact with payment details – such as credit card details – provided in any way.

Right of withdrawal

Right of contractual withdrawal The User declares to be aware that purchases of Tourist Packages made through WeRoad are among the services concerning leisure activities that provide for a specific date or period of execution and that, therefore, do not enjoy the right of withdrawal provided for by D.Lgs. 206/2005 (i.e. “Codice del Consumo”).

Warranty, compensation and limitation of liability

Exclusion of liability

WeRoad and all features accessible through WeRoad are made available to You, under the terms and conditions set forth in the Agreement, without any warranty, express or implied, that is not mandatory by law. In particular, no guarantee of suitability of the Services offered for the particular purposes that the User is intended for. The use of  WeRoad and features accessible through  WeRoad is carried out by Users at their own risk and under their own responsibility. In particular, the Data Controller, within the limits of applicable law, is liable for damages of a contractual and non-contractual nature to Users or third parties only when these constitute an immediate and direct consequence, for malicious conduct or gross negligence, of WeRoad's activity. Therefore, the Data Controller will not be liable for (i) any losses that are not a direct consequence of the violation of the Contract by the company WeRoad S.r.l.; (ii) any loss of business opportunity and any other loss, including indirect, which may be suffered by the User (such as, but not limited to, commercial losses, loss of revenues, assumed income, profits or savings, loss of contracts or business relationships, loss of reputation or goodwill value, etc.); (iii) damage or loss resulting from WeRoad outages or malfunctions due to force majeure events or, however, to events independent of the will and unrelated to the Controller's sphere of control such as, but not limited to, failures or interruptions to telephone or electrical lines, the internet and/or other transmission tools, unavailability of websites, strikes, natural events, viruses and cyber attacks, interruptions in the provision of third-party products, services or applications and (iv) incorrect use of WeRoad  by Users or third parties.


You undertake to keep the Data Controller (as well as any companies controlled by you or affiliates, its representatives, directors, agents, licensees, partners and employees) free of any obligation or liability, including any legal fees incurred to defend yourself in court, which may arise in the face of damage caused to other Users or third parties, in relation to content uploaded online, to violation of the terms of law or the terms of these terms of service.

Limitations of liability 

Without prejudice to the provisions of the "Exclusion of Liability" clause regarding the Liability of the Data Controller and without prejudice to the foregoing and to what is elsewhere provided for in the Terms and Conditions of Sale, You specifically acknowledge and agree that any changes in the price of the Tourist Package as a result of fluctuations and/or variables independent of the Will and outside the Controller's sphere of control, as well as in cases of price changes expressly provided for in the Terms of Sale, may not entitle you to refunds, compensation, compensation, termination of the Contract or any other form of protection not expressly provided for in the Terms or Conditions of Sale.


Interruption of the Service

In order to guarantee users the best possible use of the Service, the Data Controller reserves the right to stop the Service for the need to maintain or update the system, informing Users through constant updates on WeRoad.

Suspension of Service

The Data Controller reserves the right, for his sole discretion and without the exercise of this right to give rise to any claim of non-compliance or violation of this Agreement, to suspend the Service if:

  • there are reasonable grounds to believe that the Service is or may be used by unauthorized third parties;

  • there is an event of force majeure or circumstances that, at the sole discretion of the Data Controller, require emergency interventions or to solve security problems, dangers for the entire infrastructure and/or persons and/or property (in the latter case, the Service will be restored as soon as the Data Controller, at his discretion, may believe that the cause of the suspension of the Service has actually been removed or eliminated);

  • the User is involved, for any reason, in any judicial or out-of-court dispute of a civil, criminal or administrative nature, and, in any case, whether such dispute may involve actions or measures against the Service or the Data Controller;

  • suspension is required by any court.

  • Any suspension of the Service attributable to the User does not affect the right of the Data Controller to claim compensation for any damage suffered.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of WeRoad and its Services without the express permission of the Data Controller, guaranteed directly or through a specific resale program.

Documents needed to finalize the purchase

The User undertakes, at the request of the Data Controller, to send a copy of the identity document, passport and/or driver's license to allow the Data Controller to purchase the services connected to the WeRoad travel package,it being understood that, in the absence of the requested sending within three (3) days of receipt of the request, the Data Controller may cancel the reservation due to impossibility to provide the requested service.

Privacy Policy

For information about the use of personal data, Users must refer to WeRoad's Privacy Policy which is invoked here and is an integral and substantial part of the Agreement.

Intellectual property rights

All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear regarding WeRoad are and remain the exclusive property of the Owner or its licensees and are protected by applicable trademark laws and related international treaties. All trademarks, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos concerning third parties and content published by such third parties on WeRoad are and remain the exclusive property of those third parties or their licensees and are protected by applicable trademark laws and related international treaties. The Data Controller does not own such intellectual rights and may use them only within the limits and in accordance with the contracts concluded with such third parties and for the purposes outlined therein.

Age requirements

Users are free to explore WeRoad without registering and, as a result, without providing any identification data of their person. However, in order to access some additional features of WeRoad, you must provide the data required in the respective forms, including your age. In any case, the use of  the additional functions of WeRoad  (i.e. calculation of the estimate and purchase of the Tourist Package) is allowed exclusively to the adult user according to the applicable legislation. For more information, see the Privacy Policy

Changes to these Terms

The Data Controller reserves the right to make changes to the Terms at any time, giving notice to you through its publication within WeRoad. If you continue to use WeRoad after the changes are published, you accept the new Terms unreservedly.

Release of image rights

With the purchase of the Tourist Package – therefore, accepting the General Conditions – the User gives the Data Controller free of charge the right to use, disseminate, reproduce, process, modify, publish, communicate to the public, transmit – on any and any analogue medium, electronic, it and/or digital (including, but not limited to, over-the-air, cable, satellite, web transmission systems, including on social network pages such as, but not limited to: Facebook®, Instagram®, Twitter®, YouTube®) – your portrait and image contained in the videos and images that can be made on the occasion of the purchased trip (below, the "Images"). The User also: (i) cedes any rights of any kind and nature existing on the Images necessary for the commercial, promotional and advertising purposes of the Images; (ii) expressly declares that it is fully satisfied and has nothing to do with the Owner for any reason or title (for example, of an economic nature), its assignees and/or successors and/or in general by anyone who uses and exploits the Images; (iii) guarantees the Data Controller the peaceful enjoyment of all rights transferred pursuant to this article and already maintains the Data Controller and/or his successors from any action and/or claim of third parties in relation to the Images and their exploitation, assuming at his sole responsibility all related responsibility. In any case, the Data Controller will not make use of the Images in contexts or in ways that affect the honor, reputation and decorum of the portrayed and/or taken user.

Self-certification state of health

In view of the global health situation or specific situations of the trip you have decided to participate in, WeRoad,for the greater protection of you and your fellow travelers, may ask you to sign aself-certification attesting to your state of health. WeRoad  will provide you with a suitable template, or you can safely download it here. The delivery of the self-certification, if requested by WeRoad, is a necessary condition for participation in the trip itself, and its non-delivery will cause unilateral termination of the contract for the sale of the tourist package, thus excluding the right to reimbursement of the fee paid. The personal data contained in it will be processed in compliance with our privacy policy, which you can find at the following link


All communications related to WeRoad must be sent using the contact information indicated in the Agreement.

Ineffectiveness and Partial Nullity

If any clause of the Terms turns out to be void, invalid or ineffective, the aforementioned clause will be deleted while the remaining clauses will not be conditioned by it and will remain fully effective.

Applicable law and competent court

The Terms and all disputes concerning their execution, interpretation and validity are subject to Italian law, the jurisdiction of the Italian State and the exclusive jurisdiction of the Court of the place where the Holder has its seat.

In the event that the User is a private individual acting for purposes that do not fall within the framework of his commercial, industrial, artisanal or professional activity, the territorial competence that can be delegated is the jurisdiction of the judge of the user's place of residence or domicile, if located in the territory of the State.

Online dispute resolution for consumers

The consumer residing in Europe must be aware that the European Commission has established an online platform that provides an alternative dispute resolution tool. This instrument may be used by the European consumer to resolve in a non-judicial way any dispute relating to and/or arising from contracts for the sale of goods and services concluded on the network. As a result, if you are a European consumer, you can use that platform to resolve any dispute arising from the online contract with the Data Controller. The platform is available at the following link. The Data Controller is available to answer any questions sent by email to the email address published in this document.


Terms of Sale

Indicates the general conditions of sale of the Tourist Packages, available for consultation at the following link:

Order confirmation

Indicates the email that the Data Controller sends at the time of acceptance of the purchase order and constitutes the moment of conclusion of the Contract.

Tourist Package

It indicates the journey, the holiday, the all-inclusive circuit", the tourist cruise, resulting from the combination, by anyone and in any way realized, of at least two of the following elements, sold or offered for sale at a lump price: a) transport; (b) accommodation; (c) tourist services which are not ancillary to transport or accommodation and which, in order to meet the recreational needs of tourists, constitute a significant part of the package.


The service offered by WeRoad as described in these Terms and within WeRoad.

Terms and Conditions (or Terms)

These general terms of service, which constitute a legally binding agreement between you and the Data Controller.


Indicates the company WeRoad  S.r.l. with its registered office in Milan (MI - 20143), Viale Cassala n°30, Tax Code and VAT P.10380820968 - share capital Euro 64,267.00  i.v.,Registro Imprese Milano 08/06/2018 n°10380820968,  Num  R.E.A.: MI-2526851 ; [email protected]


The natural or legal person using the Service.