Website Terms and Conditions

Introduction is a website operated by WeRoad UK Ltd a company registered in England and Wales with company number 13313382 and registered office address at WeWork Moor Place, 1 Fore Street Avenue, London, EC2Y 9DT, United Kingdom.

By using the Website, Users confirm that they accept these terms of use (“Terms”) and agree to comply with them. If Users do not agree with these Terms, they must not use the Website. These Terms only govern the use of WeRoad and related Services; in any case, the purchase of Tourist Packages remains governed by the Booking Conditions.

This document constitutes a legal agreement between you, “The User”, and WeRoad and governs your use of the website and, in any case, the use of the Services provided. For simplicity, "User", "you", "your" and similar terms, both singular and plural, refer to you, the User. "WeRoad", "we", "our" and similar terms refer to WeRoad UK Ltd. The "Website" refers to this website. "Services" means the features and features you can use through the Website. "Contract" refers to this document. The conclusion of the Contract takes place in english. Other definitions can be found in the "Definitions" section at the bottom of this Agreement.

These Terms refer to the following additional terms, which also apply to your use of the Website:

  • Privacy Policy, which sets out information about how we will collect and process the personal information provided to us by Users.

  • Cookie Policy, which sets out information about the cookies on the Website.

  • If you purchase Tourist Packages from us, our Booking Conditions will apply to the sale.

Transfer of the contract

We reserve the right to transfer, surrender, arrange by novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the rights of the User provided here forth are not affected. You may not cede or transfer in any way your rights or obligations under the Terms without the written permission of WeRoad.

About the Website

The Website is a site dedicated to the presentation and purchase of organized trips and allows Users to:

  • check the destinations and dates available with reference to the trips presented by WeRoad on the Website;

  • submit contact requests to WeRoad to receive more information on the trips presented;

  • configure your Tourist Package by selecting the services to your liking;

  • to conclude the purchase of a Tourist Package.

The features provided by WeRoad and subject to registration are reserved for Users over the age of 18.

Registration, Content and Prohibited Use Registration

You are not required to register in order to explore and use the Website. However, in order to access certain features such as, but not limited to, subscription to the newsletter, calculation of the cost of the Tourist Package of preference, purchase of the Tourist Package, the User must fill in the forms present therein by communicating to WeRoad, in a complete, truthful and correct way, the required data requested, accepting in full the Privacy Policy and the Terms. If you want to know more details about why we ask for such data and the use we make of it, see WeRoad's Privacy Policy.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

Canceling and closing the User account

Registered Users may deactivate their accounts, request their cancellation or stop using the Service at any time, through the Website interface or by contacting WeRoad directly. With the cancellation of the account, you will only be able to visit the Website but will not have access to the additional features that require registration. We reserve the right to suspend or cancel your account at any time and without notice if we believe that: (i) you have not complied with the Terms; and/or (ii) access to or use of the Services may cause harm to WeRoad, other Users or third parties; and/or (iii) your use of the Website may result in a violation of applicable law or regulations and/or (iv) in the event of investigations conducted as a result of legal action or for the involvement of the public authority (v) the account is deemed inappropriate or offensive or in breach of the Terms.

Contents available on the Website

The contents available on the Website are protected by copyright law and other international laws and treaties aimed at protecting intellectual property rights and, unless otherwise specified, their use is permitted to Users only within the limits specified in this clause.

We grant you, for the duration of the Agreement, a personal license, non-transferable and non-exclusive, for exclusive personal and never commercial purposes and limited to the device in use by you for the use of such content. Therefore, it is expressly forbidden for you to copy and/or download and/or share (if not within the limits described below), modify, publish, transmit, sell, sub-license, process, transfer/transfer to third parties or create works derived in any way from the content, including from third parties, available on the Website, nor allow third parties to do so through you or your device, even without your knowledge.

Where expressly stated on the Website, you may, for your personal use only, be authorized to download and/or copy and/or share certain content made available on the Website, provided that you faithfully report all copyright claims and other information provided by WeRoad. If you print off, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials

Our status (and that of any identified contributors) as the authors of the content on the Website must always be acknowledged.

Rules for Users linking to the Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website in any website that is not owned by you.

The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. The website in which you are linking must comply in all respects with the “Use not allowed” section.

We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on the Website other than that set out above, please contact WeRoad.

Rights to content provided by Users

By sending, publishing or viewing content on or through the Website, you grant WeRoad a license without territorial limits, non-exclusive, free of charge and with the right of sublicence, for use, copying, reproduction, processing, adaptation, modification, publication, transmission, display and distribution of such content with any media or distribution method currently available or developed thereafter. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you on the Website constitutes a violation of their intellectual property rights, or of their right to privacy. We have the right to remove any posting you make on the Website if, in our opinion, your post does comply with the “Use not allowed” section of these Terms. You are solely responsible for securing and backing up your own content.

Contents provided by third parties

We do not make any prior moderation on the content or links provided by third parties shown on the Website. We are not responsible for such content and its accessibility.

Services provided by third parties

You may use services or content included on the Website provided by third parties, but must first have seen the terms and conditions of such third parties and accepted them. We are not responsible in relation to the proper functioning or availability, or both, of services provided by third parties.

Linked Websites

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.


We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

You must not misuse the Services or the Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Use not allowed

The Service must be used in accordance with the Terms.

Users cannot:

  • reverse engineer, decompile, disassemble, modify, or create derivative jobs based on the Website or any portion of it;

  • circumvent the computer systems used by the Website or its licensees to protect content accessible through it;

  • copy, store, modify, change, prepare derivative work or alter in any way any of the content provided by WeRoad and/or on the Website;

  • use any robot, spider, search application and/or site retrieval application, or any other device, process or automatic means to access, retrieve, scrap or index any portion of the Website or its contents;

  • rent, fire or sub-fire the Website;

  • defame, offend, harass, implement threatening practices, threaten or otherwise violate the rights (such as the right to privacy and advertising) of others;

  • disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;

  • unlawfully appropriate the account in use by another User;

  • register or use the Service in order to approach Users to promote, sell or advertise in any way products or services of any kind through the Website;

  • use the Website in any other improper way that violates these Terms.

Purchase procedure and user rights

Calculation of the estimate

Through the Website the User can estimate the cost of the Tourist Package of his interest simply by accessing the appropriate section on the Website.

The estimate resulting from this procedure has a mere indicative value of the cost of the trip and is calculated on the basis of the data provided by WeRoad that may vary, even significantly, depending on the customizations and options chosen by the User.

Under no circumstances shall the quote be binding or of a legal agreement and shall be treated as an option that WeRoad offers to facilitate Users to orient themselves among the various options provided.

For more information, the User is however requested to contact WeRoad at the contacts indicated in the Terms.

Payment methods

WeRoad uses third-party payment processing tools and does not come into contact with payment details – such as credit card details – provided in any way.

Warranty, compensation and limitation of liability

Exclusion of liability

WeRoad and all features accessible through the Website are made available to you, under the Terms, without any warranty, express or implied, that is not mandatory by law. In particular, no guarantee of suitability of the Services offered for the particular purposes that the User is intended for. The use of the Website and features accessible through the Website is carried out by Users at their own risk and under their own responsibility.

Whether you are a consumer or a business user, we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to the Websre or any content on it and we will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with; (i) your use of, or inability to use, the Website; (ii) use of or reliance on any content displayed on the Website.

In particular, we will not be liable for (i) any loss of business opportunity and any other loss, including indirect, which may be suffered (such as, but not limited to, commercial losses, loss of revenues, assumed income, profits or savings, loss of contracts or business relationships, loss of reputation or goodwill value, etc.); (ii) any indirect or consequential loss or damage; (iii) damage or loss resulting from the Website outages or malfunctions due to force majeure events or, however, to events independent of the will and unrelated to WeRoad’s sphere of control such as, but not limited to, failures or interruptions to telephone or electrical lines, the internet and/or other transmission tools, unavailability of websites, strikes, natural events, viruses and cyber-attacks, interruptions in the provision of third-party products, services or applications and (iv) incorrect use of the Website by Users or third parties.

If you are a consumer user:

Please note that we only provide the Website for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.


You will be liable to us and indemnify us for any damage caused to other Users or third parties, in relation to content uploaded online, to violation of the law or of these Terms. This means that you will be responsible for any loss or damage we suffer as a result of any content you have uploaded online where that content does not comply with these Terms and is a use identified in the ‘Use not allowed’ section of these Terms.


Interruption of the Service/Website

We do not guarantee that the Website, or the Services will always be available or uninterrupted. In order to guarantee Users the best possible use of the Services, we reserve the right to stop the Services for the need to maintain or update the system, informing Users through constant updates on the Website. You are responsible for ensuring that all other Users who access the Website through your internet connection are aware of these Terms and any other applicable terms and conditions, and that they comply with them.

Suspension of Service/Website

We reserve the right to suspend the Service if:

  • there are reasonable grounds to believe that the Service is or may be used by unauthorized third parties;

  • there is an event of force majeure or circumstances that require emergency interventions or to solve security problems, dangers for the entire infrastructure and/or persons and/or property (in the latter case, the Service will be restored as soon as we believe that the cause of the suspension of the Service has actually been removed or eliminated);

  • the User is involved, for any reason, in any judicial or out-of-court dispute of a civil, criminal or administrative nature, and, in any case, whether such dispute may involve actions or measures against the Service or WeRoad;

  • suspension is required by any court.

  • Any suspension of the Service attributable to the User does not affect the right of the Data Controller to claim compensation for any damage suffered.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website and its Services without the express permission of WeRoad, guaranteed directly or through a specific resale program.

Privacy Policy

For information about the use of personal data, Users must refer to WeRoad's Privacy Policy.

Intellectual property rights

All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos that appear regarding WeRoad are and remain the exclusive property of the Owner or its licensees and are protected by applicable trademark laws and related international treaties. All trademarks, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos concerning third parties and content published by such third parties on WeRoad are and remain the exclusive property of those third parties or their licensees and are protected by applicable trademark laws and related international treaties. The Data Controller does not own such intellectual rights and may use them only within the limits and in accordance with the contracts concluded with such third parties and for the purposes outlined therein.

Age requirements

Users are free to explore the Website without registering and, as a result, without providing any identification data of their person. However, in order to access some additional features of the Website, you must provide the data required in the respective forms, including your age. In any case, the use of the additional functions of the Website (i.e. calculation of the estimate and purchase of the Tourist Package) is allowed exclusively to the adult user according to the applicable legislation. For more information, see the Privacy Policy.

Changes to these Terms

We reserve the right to make changes to the Terms at any time, giving notice to you through its publication on the Website. If you continue to use the Website after the changes are published, you accept the new Terms unreservedly.


All communications related to the Website must be sent using the contact information indicated in the Agreement.

Ineffectiveness and Partial Nullity

If any clause of the Terms turns out to be void, invalid or ineffective, the aforementioned clause will be deleted while the remaining clauses will not be conditioned by it and will remain fully effective.

Applicable law and competent court

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.